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Measuring Case Management Success: Does Your Department Make the Grade?

Measuring Case Management Success: Does Your Department Make the Grade?

Measuring Case Management Success: Does Your Department Make the Grade?

Toni Cesta, PhD, RN, FAAN and Beverly Cunningham, MS, RN
Toni Cesta, PhD, RN, FAAN and Beverly Cunningham, MS, RN
on behalf of Relias Academy

$30.00 $ 30.00 $ 30.00

$30.00 $ 30.00 $ 30.00

$ 30.00 $ 30.00 $ 30.00
$ 30.00 $ 30.00 $ 30.00
Normal Price: $30.00 $30.00

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Launch date: 23 Aug 2018
Expiry Date:

Last updated: 15 Oct 2018

Reference: 192140

This course is no longer available

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Description

When all is said and done, how do you know that you are doing a good job as a case manager? How do you know what your effect is on your patients and on the organization?

Our experts will explain the latest ways in which case management departments and staff can ensure that they are achieving the outcomes that they hope to achieve. This webinar will include the latest outcome measures in the field of case management as well as examples of dashboards that you can create to track and trend your results over time.

Objectives

Design a workable case management dashboard.
On completion of this course, the learner will be able to design a workable case management dashboard.
Describe contemporary outcome measures for case management.
On completion of this course, the learner will be able to describe contemporary outcome measures for case management.
Explain new and revised case management standards, regulations, and laws put forth by CMS, TJC and the federal government.
On completion of this course, the learner will be able to explain new and revised case management standards, regulations, and laws put forth by CMS, TJC and the federal government.
Toni Cesta, PhD, RN, FAAN and Beverly Cunningham, MS, RN

Author Information Play Video Bio

Toni Cesta, PhD, RN, FAAN and Beverly Cunningham, MS, RN
on behalf of Relias Academy

Toni Cesta -
Toni Cesta, PhD, RN, FAAN is a founding partner of Case Management Concepts, LLC. Dr. Cesta is the author of eight books, a frequently sought-after speaker, lecturer and consultant and is considered one of the primary thought leaders in the field of Case Management. Dr. Cesta also writes a monthly column called Case Management Insider in AHC Media’s Hospital Case Management newsletter. She has been active in the research and development of Case Management for over 20 years.


Beverly Cunningham -
Beverly Cunningham, MS, RN is a founding partner of Case Management Concepts, LLC. She has a 25-year deep working knowledge of case management with specific expertise in denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board. Bev is also the former Vice President of Resource Management at Medical City Dallas Hospital.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

Faculty and Disclosures

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Conflicts Declared

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