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What is Your Benchmark for Measuring Case Management Outcomes?

What is Your Benchmark for Measuring Case Management Outcomes?

What is Your Benchmark for Measuring Case Management Outcomes?

Toni Cesta, PhD, RN, FAAN and Beverly Cunningham, MS, RN
Toni Cesta, PhD, RN, FAAN and Beverly Cunningham, MS, RN
on behalf of Relias Academy

$30.00 $ 30.00 $ 30.00

$30.00 $ 30.00 $ 30.00

$ 30.00 $ 30.00 $ 30.00
$ 30.00 $ 30.00 $ 30.00
Normal Price: $30.00 $30.00

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Launch date: 23 Aug 2018
Expiry Date:

Last updated: 15 Oct 2018

Reference: 192132

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Description

When all is said and done, how do we know that we are doing a good job as case managers? During this webinar, our experts will review the latest outcome measures in case management and provide examples of dashboards that can be used to track and trend CM results over time. Learn how to measure your impact on your patients and your organization.

Objectives

Describe contemporary outcome measures for case management.
On completion of this course, the learner will be able to describe contemporary outcome measures for case management.
Explain how to create a workable case management dashboard.
On completion of this course, the learner will be able to explain how to create a workable case management dashboard.
Explain how benchmarks can be applied to your CM dashboard.
On completion of this course, the learner will be able to explain how benchmarks can be applied to your CM dashboard.
Toni Cesta, PhD, RN, FAAN and Beverly Cunningham, MS, RN

Author Information Play Video Bio

Toni Cesta, PhD, RN, FAAN and Beverly Cunningham, MS, RN
on behalf of Relias Academy

Toni Cesta -
Toni Cesta, PhD, RN, FAAN is a founding partner of Case Management Concepts, LLC. Dr. Cesta is the author of eight books, a frequently sought-after speaker, lecturer and consultant and is considered one of the primary thought leaders in the field of Case Management. Dr. Cesta also writes a monthly column called Case Management Insider in AHC Media’s Hospital Case Management newsletter. She has been active in the research and development of Case Management for over 20 years.


Beverly Cunningham -
Beverly Cunningham, MS, RN is a founding partner of Case Management Concepts, LLC. She has a 25-year deep working knowledge of case management with specific expertise in denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board. Bev is also the former Vice President of Resource Management at Medical City Dallas Hospital.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

Faculty and Disclosures

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Conflicts Declared

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