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Transforming Your Case Management Department Part I

Transforming Your Case Management Department Part I

Transforming Your Case Management Department Part I

Toni Cesta, Ph.D., RN, FAAN and Beverly Cunningham, MS, RN
Toni Cesta, Ph.D., RN, FAAN and Beverly Cunningham, MS, RN
on behalf of Relias Academy

$30.00 $ 30.00 $ 30.00

$30.00 $ 30.00 $ 30.00

$ 30.00 $ 30.00 $ 30.00
$ 30.00 $ 30.00 $ 30.00
Normal Price: $30.00 $30.00

Review:

Launch date: 20 Aug 2018
Expiry Date:

Last updated: 15 Oct 2018

Reference: 191971

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Description

When CMS instituted a linkage between cost and quality of healthcare, hospitals and healthcare systems required case management models to change and adapt to quality and cost-saving measures, like implementing value-based purchasing programs. Case managers now need to look at the designs of their case management models and staffing ratios of their departments to meet the changing landscape.

This two-part series will review key elements needed to transform your case management department. Part I of the series will cover roles and functions of different staff members in a case management department. Our experts will discuss the Standards of Practice for social workers and nurse case managers defined by the Case Management Society of America and apply those standards to contemporary roles to help social workers and nurses perform their jobs.

Objectives

Describe best practice roles for RN case managers and social workers.
On completion of this course, the learner will be able to describe best practice roles for RN case managers and social workers.
Explain unique functions associated with each role.
On completion of this course, the learner will be able to explain unique functions associated with each role.
Explain how to integrate roles and functions to optimize the skill set of each discipline.
On completion of this course, the learner will be able to explain how to integrate roles and functions to optimize the skill set of each discipline.
Toni Cesta, Ph.D., RN, FAAN and Beverly Cunningham, MS, RN

Author Information Play Video Bio

Toni Cesta, Ph.D., RN, FAAN and Beverly Cunningham, MS, RN
on behalf of Relias Academy

Toni Cesta -
Toni Cesta, PhD, RN, FAAN is a founding partner of Case Management Concepts, LLC. Dr. Cesta is the author of eight books, a frequently sought-after speaker, lecturer and consultant and is considered one of the primary thought leaders in the field of Case Management. Dr. Cesta also writes a monthly column called Case Management Insider in AHC Media’s Hospital Case Management newsletter. She has been active in the research and development of Case Management for over 20 years.

Beverly Cunningham -
Beverly Cunningham, MS, RN is a founding partner of Case Management Concepts, LLC. She has a 25-year deep working knowledge of case management with specific expertise in denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board. Bev is also the former Vice President of Resource Management at Medical City Dallas Hospital.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

Faculty and Disclosures

Toni Cesta

Toni Cesta

Toni Cesta, PhD, RN, FAAN, is founding partner of Case Management Concepts, LLC. Dr. Cesta is the author of eight books, a frequently soughtafter
speaker, lecturer and consultant and is considered one of the primary thought leaders in the field of Case Management. Dr. Cesta also writes a monthly column called Case Management Insider in AHC Media’s Hospital Case Management newsletter. She has been active in the research and development of Case Management for over 20 years.
Beverly Cunningham

Beverly Cunningham

Beverly Cunningham, MS, RN, ACM, is founding partner of Case Management Concepts, LLC. She has a 25‐year deep working knowledge of case
management with specific expertise in denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board. Bev is also the former Vice President of Resource Management at Medical City Dallas Hospital.

Additional Contributors

Conflicts Declared

Conflicts of Interest declaration by Author:

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