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Understanding bullying in healthcare organisations

Understanding bullying in healthcare organisations

Understanding bullying in healthcare organisations

Belinda Allen
Belinda Allen
on behalf of Royal College of Nursing

$30.00 $ 30.00 $ 30.00

$30.00 $ 30.00 $ 30.00

$ 30.00 $ 30.00 $ 30.00
$ 30.00 $ 30.00 $ 30.00
Normal Price: $30.00 $30.00

Review:

Launch date: 29 Jan 2018
Expiry Date:

Last updated: 29 Jan 2019

Reference: 186375

This course is no longer available

Exam is embedded in the course
No preview available
No Exam Available

Latest User Comments

(29 Jan 2019)
Bullying in the workplace appears to be part of the 'incivility in nursing' culture however through awareness nurses at all levels of the hierarchy can effect change and make "bullying" a thing of the past.

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Description

Bullying is a pervasive problem in healthcare organisations. Inquiries and reports on patient care and poor practice in the NHS have emphasised the substantial negative effects this behaviour may have on patient care. If bullying is to be addressed, it is crucial we develop clarity about what behaviours constitute bullying and how these behaviours differ from other negative behaviours in the workplace. It is important that we recognise the extent of the problem; statistics on the prevalence of bullying are likely to be an underestimate because of under-reporting of bullying. Effective interventions may only be designed and implemented if there is knowledge about what precipitates bullying and the magnitude of the changes required in organisations to tackle bullying. Individuals should also be aware of the options that are available to them should they be the target of bullying behaviour and what they should do if they witness bullying in their workplace.

Objectives

This module aims to clarify what constitutes bullying and how this differs from harassment. The module informs readers about the prevalence of bullying, emphasising the high rates of this negative behaviour in healthcare sector organisations. The organisational factors that contribute to these high rates are described and the consequences of bullying, particularly in relation to patient care, are discussed. The module provides a step-by-step guide to what individuals should do if they are being bullied or if they witness bullying behaviour in their workplace and emphasises the proactive measures that organisations can take to effectively tackle and prevent bullying.

On completion of this course you will gain an understanding of:
Explain what constitutes bullying and how it differs from harassment.
Discuss why bullying in organisations often goes unreported.
Describe the reasons why bullying occurs in healthcare organisations.
Develop an action plan to follow if you are being bullied at work or if you witness bullying behaviour at work.
Identify proactive measures that organisations can implement to decrease the likelihood of bullying behaviour in the workplace.
Belinda Allen

Author Information Play Video Bio

Belinda Allen
on behalf of Royal College of Nursing

Adjunct lecturer, Department of Management, Monash Business School, Monash University, Caulfield, Australia.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • Royal College of Nursing (RCN)
  • 1.00 Hours

Faculty and Disclosures

Additional Contributors

Conflicts Declared

Conflicts of Interest declaration by Author:

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User Reviews (1)

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(29 Jan 2019)
Bullying in the workplace appears to be part of the 'incivility in nursing' culture however through awareness nurses at all levels of the hierarchy can effect change and make "bullying" a thing of the past.

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