This course prepares the student for the following RROHC competencies:
1. Effectively assign, delegate, supervise, and establish team leadership.
2. Communicate professionally as a leader and interdisciplinary team member.
3. Skillfully deliver essential reports and feedback.
4. Solves problems through primary critical thinking skills.
5. Successfully apply 4 P’s (Purpose, Picture, Plan, Part) with patients, patients’ families, teams, and organization.
At conclusion of this course, the learner will perform following behaviors:
1. Makes assignments flexibly based on intended outcomes and the personnel available, using the 5 rights of teamwork.
2. Gives initial direction to assistive personnel.
3. Makes a plan for the shift with one’s team (4 Ps for day) or as charge RN.
4. Plans checkpoints and breaks.
5. Introduces self and/or team to patients/families using important connection point (i.e., names, roles, privacy, clarity, team members introduction).
6. Performs initial rounding for prioritization.
7. Performs bedside focused interviews with patients/families using preferred techniques for centering, presence, and shared outcomes determination.
8. Plans and leads end of shift feedback session time.
9. Offers and receives feedback in a reciprocal manner.
10. Communicates effectively with physicians as team members.
11. Delivers a change of shift report or hand-off using the 4Ps.
12. Uses critical thinking problem solving skills on real problems and presents recommendations to appropriate personnel in the workplace.
13. Communicates effectively with allied healthcare professional members of the interdisciplinary team as well as the bedside nursing care team and shares the patient’s 4 Ps with them.
14. Initiates reflection about personal behavior and begins using emotional intelligence to augment communication skills.
15. Acts consistently with RROHC principles of practice and professional integrity.